Building capability in your sales team often requires more than a one off sales training intervention.
Sales Academy Training is designed to highlight and accelerate best practice, plug sales capability gaps and create a culture of professional excellence.
What is a Sales Academy?
The components required to build an academy are unique to every organisation and sales team. The structure of a Sales Academy will therefore vary from one client to the next.
Typically, we follow the below steps to create your academy:
In-depth Diagnostic Analysis
Before a Sales Academy can be mapped out, a detailed analysis of existing processes and methodology is required.
Using tools which include:
- Customer interviews
- Employee questionnaires
- Sales data analysis
- Customer meeting observations
Our sales coaches take a deep dive into your sales processes. The findings are then presented to you in a detailed report.
Sales Competency Framework
A Sales Competency Framework is designed to show what ‘best’ looks like.
It is a tool used to benchmark the skill, will and behaviours of your salespeople, enabling you to identify both individual areas for improvement and trends in capability gaps.
The Sales Academy Structure
Using the information gathered from the diagnostic and working closely with you; Salestrong will design a programme of learning and application that will form the basis of your Sales Academy.
What are the benefits?
A Sales Academy is a large scale initiative that works to improve sales performance and professional development at organisation level.
By the end of the academy, we aim to help organisations to:
- Create a culture of high performance selling.
- Build capability and deliver improved results.
- Align the team around one common sales methodology.
- Create a common language and process to enable greater sales team collaboration.
- Build coaching capability in the sales management team.
- Provide a competency based approach to improving the sales team.
- Enable and encourage individual learning and professional development.
Since the purpose of any sales training and coaching intervention is ultimately to increase revenue, measuring ROI is critical to understanding the success of Sales Academy Training.
Salestrong work with you from the start to define the performance success factors that will measure the impact of the Sales Academy.
Who should attend?
A Sales Academy is suited for any member of your team who interacts with customers.
This could include people working in a variety of disciplines, including:
- Sales professionals
- Sales management professionals
- Account management professionals
- Business development professionals
- Customer service professionals
A Sales Academy will consist of a range of different learning and delivery methods, which may include:
- Classroom and/or Virtual style sales training modules – often focused on a single sales capability, e.g. value based negotiation skills, pitching skills
- Role-play simulations – Delegates have the opportunity to practice real-world scenarios in a fail-safe environment with our Salestrong coaches, who provide detailed, constructive feedback. Delegates then apply this feedback, refine their approach and practice again. Scenarios might include customer negotiations or pitches and one to one coaching for those with managerial responsibilities. Please visit our Customer Conversation Practice and Feedback page for more information on this.
- Sales Coaching – both field-based observational and/or one to one coaching (face to face or virtual)
- Deal Clinics – facilitated sessions where delegates work on live deals, reviewing opportunities and accelerating these deals to closure
- E-learning modules – designed by our app and software developers to support ongoing delegate learning and development
"Monthly Self Generated sales jumped up by unprecedented levels after the first round of Sales Academy courses – this stuff really works!"
Field Sales Director, Worldpay
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